Fellow
AI meeting assistant covering the full meeting lifecycle with pre-meeting agendas, real-time transcription, AI summaries, action item tracking, and CRM integrations
Overview
Fellow is an AI meeting assistant that addresses the complete meeting workflow—from pre-meeting preparation through live transcription to post-meeting follow-ups. Founded in 2017 by former SurveyMonkey executives, the platform differentiates itself from transcription-only tools by offering collaborative agendas, 500+ meeting templates, and deep integrations with CRMs and project management tools. Named the top pick by The New York Times Wirecutter for transcribing and summarizing meetings, Fellow supports both bot-based and bot-free recording across Zoom, Google Meet, Microsoft Teams, and Slack Huddles. The platform is SOC 2 Type II, HIPAA, and GDPR compliant, with a commitment that user data is never used to train AI models.
The Verdict
Who Should Use Fellow?
Best For
- Teams wanting to improve overall meeting culture, not just transcription
- Sales and customer success teams needing CRM sync (Salesforce, HubSpot)
- Organizations in regulated industries requiring HIPAA/SOC 2 compliance
- Distributed teams needing collaborative agendas and action item tracking
- Companies with recurring structured meetings (1:1s, standups, reviews)
Not Ideal For
- Individuals on tight budgets (Fathom offers unlimited free tier)
- Teams that only need basic transcription without workflow features
- Organizations where stakeholders resist adopting collaborative tools
- Users needing real-time coaching during sales calls
- Occasional meeting participants with infrequent usage
What's Great
- Full meeting lifecycle coverage—agendas, live notes, summaries, and follow-ups in one tool
- Bot-free recording option provides flexibility and reduces meeting disruption
- 500+ customizable meeting templates for various use cases
- SOC 2 Type II, HIPAA, and GDPR compliant with no AI training on user data
- 50+ integrations including Salesforce, HubSpot, Asana, Jira, Linear, and Slack
- Strong action item capture and decision tracking
- 92-language transcription support
- Named NYT Wirecutter top pick for meeting transcription
Watch Out For
- Free plan is severely limited (only 5 AI notes and 5 recordings lifetime)
- Advanced features like CRM field updates locked to Enterprise tier
- Effectiveness depends on team-wide adoption—one non-participant reduces value
- No real-time coaching during meetings (unlike Gong or Chorus)
- Bot occasionally struggles to join meetings on some platforms
- SSO and delegated access require Enterprise plan
Pricing
View all features & details
Pre-Meeting
- Collaborative meeting agendas
- 500+ meeting templates
- Pre-meeting briefs with context
- Automatic meeting reminders
- Attendance nudges via Slack
During Meeting
- Bot and bot-free recording
- Real-time transcription
- Private note-taking
- Meeting timer
- Speaker identification
Post-Meeting
- AI-generated summaries
- Action item extraction
- Decision tracking
- AskFellow AI chatbot
- Searchable meeting library
Integrations
- Zoom, Google Meet, MS Teams, Slack
- Salesforce & HubSpot CRM
- Asana, Monday, Linear, Jira
- Confluence & Notion
- 50+ total integrations
Security & Compliance
- SOC 2 Type II certified
- HIPAA compliant
- GDPR & CCPA compliant
- End-to-end encryption
- No AI training on customer data
- Granular access controls
Platform
- Web application
- Desktop app (Mac & Windows)
- Mobile apps (iOS & Android)
- Chrome extension
- API access (Team+)
How It Compares
| Feature | Fellow | Fathom | Fireflies | Otter |
|---|---|---|---|---|
| Free Tier | 5 recordings | Unlimited | Limited | 300 min/mo |
| Entry Price | $7/user/mo | Free | $19/user/mo | $8.33/user/mo |
| Meeting Agendas | Yes | No | No | No |
| Bot-Free Option | Yes | Yes | Rolling out | Enterprise |
| CRM Integration | Business+ | Pro | Business | Business |
| Languages | 92 | 28 | 69 | 50 |
| SOC 2 Type II | Yes | Unconfirmed | Yes | Yes |
| HIPAA | Yes | No | Yes | Yes |
| Real-Time Coaching | No | No | No | No |
| Best For | Meeting culture | Budget-conscious | Sales analytics | Live transcription |